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  • Patrick Lawlor

Day 1 Morning

This morning, we started with a great kick off by Dr. David Roberts. He shared Alvin Toffler’s powerful quote:


“The illiterate of the 21st century will not be those who cannot read and write, but those who cannot learn, unlearn, and relearn.”


David’s talk inspired us all to invest in our professional development! After his talk, we learned about the “Science of Learning” in a talk by Dr. Hayes (@MHayes_MD). This first session was meant to set the foundation/be a preview for the whole course. Many concepts were introduced such as how memory works, adult learning theory,  and system 1 vs. system 2 were introduced.  You will hear these concepts discussed in more depth throughout the course.  Dr. Hayes shared her framework of thinking about the “Science of Learning” as an umbrella term that includes how memory works, dual process theory, adult learning theory, cognitive learning theories, and active learning strategies.

There was great discussion about active learning strategies and some great comments from participants in the chat during a structured time for reflection which Dr. Hayes built into her talk to model reflection. Learning happens when the brain is taxed and works hard. Who’s ready to work their brains??!! 


Dr. Fishman (@Laurie_fishman) built on some of the concepts Dr. Hayes discussed with emphasis on grabbing the attention of the learner and creating a safe environment. She taught us to use questions that don’t have a right answer such as open-ended questions and blue-green questions. Asking the right questions is difficult but so important. You will hear more about how to ask questions throughout the course!


Dr. Fishman shared three great pearls:

1.     Don’t answer your own question

2.     Don’t be afraid of silence

3.     Sum up what was learned and not learned


Dr. Meredith Atkins (@kmeratkins) taught us how to do one of the most difficult things – give effective feedback!! After this talk everyone should walk away a feedback superhero!  Dr. Atkin’s shared Jack Ende’s powerful definition of feedback: “…an informed, non-evaluative, objective appraisal of performance intended to improve…skills-rather than an estimate of the trainee’s personal worth…” Dr. Atkins talked about the power of positive framing  and depositing into the feedback bank. She helped us get away from the “feedback sandwich” and think about the “feedback bank.”


She taught us to give feedback using the COIN conversation:


Context: define the situation

Observation: describe the behavior

Impact: clarify the impact

Next: make a suggestion

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