Day 2 Afternoon

Dr. Chris Smith came back for his second talk on assessment of learning. He taught us that to be competent one must possess the required skills in all domains within a certain context at a defined stage of education or practice. He discussed the important issues of “competent vs. competence.” Dr. Smith added another pyramid to our repertoire of pyramids – Miller’s Pyramid (knows, knows how, shows how, does) and talked about how to get the top of Miller’s Pyramid!  (We told you there would be a lot of triangles in this course!) Dr. Smith shared with us that “assessment drives learning and learning is the key purpose of assessment.”

Dr. Carrie Tibbles came back for a second talk on enhancing our efficiency and productivity! She shared some great practical skills for managing emails and meetings – two challenges we all have! 

We ended day 2 with a phenomenal talk by Dr. Kerri Palamara on well-being and coaching. She highlighted the importance of burnout but then asked us to shift our thinking and focus on well-being not on burnout.

She taught us that general well-being is a state of being comfortable, happy, or healthy. She made the important point that burnout is an obstacle to well-being, but absence of burnout = well-being.

She also made the important point that well-being starts with us. We should set the tone for our teams. Our styles and approaches send a message of what we value and we think is important. We can’t authentically have compassion for others until we have compassion for ourselves.

She then shared that one way to help with well-being is to use coaching. She shared the different types of coaching: coaching in the moment, performance coaching, developmental coaching. She shared the differences between coaches and mentors and three coaching skills we can all put into place:

o   Listening to understand (vs. listening to help/fix) /empathic listening!

o   Power of Reflecting

o   Asking powerful questions – asking questions to empower looking toward the future; ask questions for THEM not for YOU; point your curiosity outward to ignite them 

She also taught us about weaving in positive psychology throughout the day! Think about glimmers of gratitude and positivity.